About Us

Our Story: Where Art Meets Metal

Founded on August 28, 2021, Amaze Items began with a simple vision: to transform living and working spaces with extraordinary metal wall art. We believed that artistry and durability could coexist, creating statement pieces that are not just decor, but heirlooms. From our inception, we have been dedicated to curating and providing stunning, high-quality metal art that sparks conversation and reflects personal style.

Today, we proudly serve customers across the United States, shipping directly from our own facility to ensure your art arrives with care and speed.

Our Mission & Commitment

At Amaze Items, our mission is to amaze. We are committed to offering a curated collection of premium metal wall art that combines innovative design with the timeless strength of metal. We believe in a seamless customer experience, from browsing our unique collection to the moment your artwork is displayed on your wall. Our commitment extends to exceptional customer service, clear policies, and support you can rely on.

Our Home: The Amaze Items Warehouse & Office

Every piece of Amaze Items art is handled with precision from our central hub:
4843 Forest Pines Dr, Upper Marlboro, MD 20772, USA

This combined warehouse and office allows us to maintain strict quality control, ensure fast order processing, and manage our inventory efficiently. We ship all orders directly from this location to your doorstep in the USA. Visitors are welcome to our office by prior arrangement—please contact us to schedule a visit.

The Amaze Items Promise: Service & Support

We stand behind our products and your experience. Our policies are designed to be transparent and fair.

Order & Shipping Details:

  • Order Cut-off Time: 5:00 PM (GMT-06:00) Central Standard Time (Chicago)
  • Handling Time: 1-2 Business Days (Monday–Friday)
  • Transit Time: 3-5 Business Days (Monday–Friday)
  • Total Delivery Estimate: 4-7 business days to destinations across the USA.
  • Shipping: Free shipping on all orders.

Returns & Exchanges:

  • Return Window: 30 days from receipt.
  • We Accept Returns: For both defective and non-defective items.
  • Process: All returns must be approved by our support team before the item is mailed back. Please contact us to initiate.
  • Exchanges: Gladly accepted.
  • Restocking Fees: None.
  • Refund Processing Time: 5 days after we receive the returned item.
  • Return Shipping Costs: Customers are responsible for return shipping unless the item was defective or damaged upon arrival.

Payment & Contact:

  • Accepted Payment Methods: American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Visa.
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time.
  • Email: support@amazeitems.com
  • Phone: +1 (240) 630-9918
  • Live Chat: Available via our in-store chat app during business hours.

Looking Ahead

As we continue to grow, our core values remain unchanged: quality, artistry, and customer satisfaction. We are constantly exploring new designs and techniques to bring you the most amazing metal wall art on the market.

Thank you for choosing Amaze Items to help define your space.

Last Updated: March 20, 2024