Shipping Policy
At Amaze Items, we are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates.
📦 Delivery Time
- Estimated Delivery: 1–3 Business Days across all Emirates (Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain)
- Orders are processed within 24 hours of confirmation.
- Delivery times may vary slightly during public holidays, sale seasons, or unforeseen circumstances.
💵 Payment Method
- Cash on Delivery (COD) is available for all orders across the UAE.
- Please ensure the exact amount is ready at the time of delivery for a smooth experience.
🚚 Order Processing
- Once your order is placed, you will receive a confirmation call or message.
- Your order will be packed and handed over to our delivery partner within 24 hours.
- You will be notified once your order is out for delivery.
📍 Delivery Areas
We currently deliver to all 7 Emirates within the UAE. If you are located outside these areas, please contact us before placing your order to confirm availability.
❗ Failed Delivery Attempts
If our delivery agent is unable to reach you:
- We will attempt to contact you via phone or WhatsApp.
- If unreachable, a second delivery attempt will be scheduled.
- After 2 failed attempts, the order may be returned and cancelled.
📞 Need Help?
If you have any questions about your order or delivery status, feel free to contact us:
- Email: support@amazeitems.com
- Headquarters: Dubai, United Arab Emirates