Contact Us

Last Updated: April 23, 2026

At Amaze Items, we value our customers and are committed to providing you with high-quality, handcrafted leather goods and exceptional service. Whether you have a specific question about our artisan process, need assistance with an existing order, or simply want to learn more about our Maryland-based workshop, our team is here to provide dedicated support.

Our History

Amaze Items was launched on September 8, 2023, with a mission to bridge the gap between traditional craftsmanship and modern efficiency. Based in Upper Marlboro, Maryland, we realized that the beauty of handcrafted leather shouldn't be overshadowed by long production wait times. We built our business model on transparency and readiness; every item in our signature collections—Animals & Characters, Everyday Essentials, Shapes & Nature, and Sweet Treats—is fully stocked and ready to ship the moment you find your perfect piece.

Since our founding, we have grown into a trusted destination for leather enthusiasts across the Contiguous United States. As of April 2026, we continue to uphold our Maryland heritage by ensuring every customer interaction is handled with the same care and precision we apply to our leatherwork.

Get In Touch

We offer multiple ways to connect with our team. Please choose the method that is most convenient for you.

Customer Support

  • Email: support@amazeitems.com (We aim to respond to all inquiries within 1 business day).
  • Phone: +1 (240) 630-9918

Through the Chat app on the bottom right, we offer Live Chat Support and WhatsApp Chat Support during business hours.

Visit Our Facility

While we primarily operate as a digital storefront to serve our customers across the country, our administrative office and fulfillment center are located at:

  • Address: 9540 Marlboro Pike, Suite 207, Upper Marlboro, MD 20772, USA

Customer Service Hours

Our dedicated team is available to assist you during the following times:

  • Monday – Friday: 8:00 AM – 6:00 PM (EST)
  • Saturday – Sunday: Closed (Orders placed over the weekend will be processed the following business day).