Privacy Policy

Our Heritage and Commitment

Established in October 2023, Amaze Items began with a clear mission: to provide quality products to our community. Over the past two years, we have dedicated ourselves to refining our catalog and sourcing better deals for our customers. In December 2025, we reached a major milestone by expanding our operations with a revamped store experience, designed specifically to better serve our growing customer base. From our private design studio in Oakland, Maryland, we specialize in Baby & Nursery items, Cake Toppers & Party Decor, Ornaments & Keepsakes, and Wedding & Event Signage.

As we grow, our dedication to your privacy remains a cornerstone of our business. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://amazeitems.com.

Secure Shopping Guarantee

Your security is our priority. Our store is protected by an SSL (Secure Sockets Layer) certificate, which guarantees that your personal and payment information is securely encrypted. This technology ensures that your data is safe from hackers and unauthorized third parties during every transaction.

Information We Collect

When you visit Amaze Items, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the site, we collect information about the individual web pages or products that you view.

When you make a purchase or attempt to purchase through the site, we collect certain information from you, including:

  • Identity Data: Name and billing address.
  • Contact Data: Email address and phone number.
  • Transaction Data: Shipping address and details about the products you purchased.
  • Payment Data: We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa. All payments are processed through secure, encrypted gateways.

How We Use Your Personal Information

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or inquiries.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Data Retention and Security

Because our products—such as our custom cake toppers and wedding signage—are personalized and made-to-order, we retain your order information for our records to ensure fulfillment accuracy and to assist with any future customer service needs, such as the 30-day return window. We maintain administrative, technical, and physical safeguards to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, or access.

Subscription and Social Media

We invite you to stay connected with the Amaze Items community. To get the latest news and exclusive offers, you can subscribe to our emails. You may also follow us on our social media channels to see our latest designs in Baby & Nursery decor and event keepsakes. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our customer service team. 

  • Email: support@amazeitems.com
  • Phone: +1 (240) 630-9918 (Call or WhatsApp)
  • Office Address: 708 E Reese St, Oakland, MD 21550, USA
  • Hours (EST): Mon-Fri: 8:00 AM - 6:00 PM | Sat: 10:00 AM - 2:00 PM | Sun: Closed

Response Times:

  • WhatsApp Live Chat: Direct response during business hours.
  • After-Hours Inquiries: We will get back to you within 1 Business Day.

Last Updated February 2026